RubiConnect

RubiConnect ("we," "us," or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and share your personal data when you use our website and services.

1. Information We Collect

We may collect and process the following data about you:

Information you give us: This includes information you provide when you fill out forms on our site, such as the contact form or message generator. This may include your name, email address, company name, and any other details you provide.
Information we collect automatically: When you visit our website, we may automatically collect technical information, including your IP address, browser type and version, and operating system.
Information from third parties: We may receive information about you if you use any of the other websites we operate or the other services we provide.

2. How We Use Your Information

We use the information we collect in the following ways:

To provide you with our services, including generating RCS messages.
To respond to your inquiries and communicate with you.
To improve our website and services.
To carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our service.

3. Legal Basis for Processing

Under UK data protection law, we must have a valid legal basis to process your personal data. The legal bases we rely on are:

Consent: Where you have given us clear consent to process your personal data for a specific purpose.
Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and other third parties who have a business need to know.

5. Your Data Protection Rights

Under UK GDPR, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to processing if we are using it for our legitimate interests.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you.

You are not required to pay any charge for exercising your rights. To make a request, please contact us using the details below.

6. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes.

7. Contact Us

Questions, comments and requests regarding this privacy policy are welcomed. You can reach us at info@rubiconnect.com, by using the contact form on our website, or by post at:

4 Vicarage Road
Teddington, TW11 8EZ
United Kingdom